Return & Exchange Policy | ThirdSight Clothing
We want you to love your purchase
We accept returns on eligible items within 14 days of delivery.
To qualify for a return:
Item must be unworn, unwashed, and in original condition
All tags must be attached
Proof of purchase (order number or receipt) is required
This follows standard ecommerce practices where items must be returned in original condition and within a defined window (typically 14–30 days)
Non-Returnable Items
The following items are final sale and cannot be returned:
Sale or discounted items
Limited drops / pre-orders
Accessories (hats, socks, etc.)
Any item marked “Final Sale”
Exchanges
We currently offer size exchanges only (same item, different size), depending on availability.
If your size is sold out, you will receive store credit.
Refunds
Refunds are issued to the original payment method OR as store credit
Shipping costs are non-refundable
Refunds are processed within 5–10 business days after we receive your return
Return Shipping
Customers are responsible for return shipping costs
We recommend using a tracked shipping method
ThirdSight is not responsible for lost returns
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
Contact us within 5 days of delivery
Include your order number + photos
We’ll send a replacement or full refund at no extra cost.
How to Start a Return
Email: [email protected]
Include:
Order number
Item(s) you want to return
Reason for return
We’ll send return instructions
Policy Notes (Brand Protection)
To prevent abuse:
Returns that show signs of wear may be rejected
Excessive returns may be limited or denied
(Return abuse is a known issue in apparel ecommerce, especially with “wear once then
If it’s not right, we’ll fix it—but respect the process.
🧾 Returns
You’ve got 14 days from delivery to request a return.
Items must be:
Unworn
Unwashed
In original condition (tags still on)
If it looks worn, it’s not getting refunded. No exceptions.
🚫 Final Sale
Some pieces are final sale:
Limited drops
Pre-orders
Sale items
Accessories
Once they’re gone, they’re gone.
🔄 Exchanges
Need a different size?
We’ll swap it if it’s in stock.
If not, you’ll get store credit—no stress.
💸 Refunds
Sent back to your original payment method or store credit
Shipping costs are non-refundable
Processing takes 5–10 business days after we receive your item
📦 Return Shipping
You cover return shipping
Use tracking—we’re not responsible for lost packages
⚠️ Damaged or Wrong Item
We got you.
Hit us within 5 days of delivery with:
Your order number
Photos of the issue
We’ll make it right ASAP.
📩 Start a Return
Email: [email protected]
Send:
Order number
What you’re returning
Why
We’ll take it from there.
🧠 Keep It Real
We’re fair, not careless:
Worn items get denied
Repeat abuse = blocked returns
🔥 Brand Line (leave this in)
“Try it on, not out. We’ll take it back—but don’t live